The Two Chemicals Behind The Best Hospitality Experiences - Samantha Hardcastle

In this episode, Samantha Hardcastle, Founder & Creative Director at The Storied Experience, shares insights learned from Paul Zak on how neuroscience can enhance immersive experiences in the travel and hospitality industry. Listen now to learn about:

• Understanding Immersion in Experiences: Learn about the neuroscience behind what makes an experience truly immersive, including the roles of oxytocin and dopamine.
• Designing Immersive Experiences: Discover how to design travel and hospitality experiences that trigger the right neurochemical responses for immersion.
• Using Technology to Measure Immersion: Explore the innovative app created by Paul that allows users to measure their levels of immersion in real-time using a smartwatch.
• Practical Applications and Case Study: Hear about a real-life application of immersion measurement technology during Samantha's trip to Sicily and the valuable insights gained from it.

Resources:

• Paul's book - Immersion: The Science of the Extraordinary and the Source of Happiness
• Paul's app: Tuesday
• Listen to our other episodes with Samantha

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands