
The Two Chemicals Behind The Best Hospitality Experiences - Samantha Hardcastle
Hospitality Daily Podcast
Exploring Emotional Connections in Hospitality Experiences
This chapter explores how technology intersects with hospitality by emphasizing the importance of emotional experiences in guest interactions. Through a personal experience in Sicily, the discussion reveals how immersion and a sense of safety can enhance human connection, suggesting that the industry should prioritize emotional aspects alongside technological advancements.
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