

#405: Chick-fil-A’s Competitive Advantage with David Salyers
Dec 14, 2020
Former vice president of marketing, growth and hospitality at Chick-fil-A, David Salyers, reveals the company's competitive advantage: their culture. He shares behind-the-scenes look at leadership principles that guide Chick-fil-A and made it a multibillion-dollar company. Topics include hiring, team building, finding a mentor, and the importance of humble leadership and passion.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9 10
Introduction
00:00 • 2min
Finding a Job You Wouldn't Want to Retire From
01:36 • 16min
Adapting and Thriving: Small Business Success During Challenging Times
17:51 • 13min
The Importance of Humble Leadership and Passion
31:21 • 5min
Investing in People for Long-Term Success
36:34 • 18min
The Founder Mindset and Competitive Advantage
54:49 • 17min
The Power of Joy and Giving in Business
01:11:22 • 2min
The Relationship Between Branding and Culture
01:13:04 • 2min
Creating Employee Passion and Addressing Customer Pain Points
01:15:34 • 3min
Building Something Great and Partnerships
01:18:41 • 4min