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18min chapter
#405: Chick-fil-A’s Competitive Advantage with David Salyers
The EntreLeadership Podcast
Investing in People for Long-Term Success
This chapter explores the importance of hiring and developing people to grow the business, rather than solely focusing on business growth. It discusses Chick-fil-A's approach of viewing the business as a platform to grow people, emphasizing the responsibility of investing in and building relationships with employees. The chapter also highlights the success of Chick-fil-A's shift from getting bigger to getting better, as well as their commitment to prioritizing customers and innovation.
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