The Official SaaStr Podcast: SaaS | Founders | Investors

SaaStr 790: AI at Scale: 8 Learnings from monday.com Co-Founder and Co-Ceo Eran Zinman and SaaStr CEO and Founder Jason Lemkin

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Feb 28, 2025

Eran Zinman, Co-founder and Co-CEO of monday.com, shares his insights on scaling a company from $10 million to over $1 billion ARR in just eight years. He emphasizes the significance of customer diversity and the need for maintaining strong revenue retention metrics. The conversation dives into leveraging AI for efficiency and the importance of a multi-product strategy to cater to various customer segments. Zinman also discusses challenges in AI integration and the exciting future ahead for SaaS solutions.

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INSIGHT

Customer Diversity and Stability

Customer diversity creates business stability.
Diversification prevents over-reliance on one sector, unlike companies focusing solely on tech.

INSIGHT

Business Visibility and Dashboards

Real-time dashboards provide vital insights into business operations.
These dashboards allow for transparency and proactive adjustments.

ADVICE

Nurturing SMBs and Mid-Market

Don't abandon the SMB and mid-market segments when going upmarket.
These smaller businesses become the enterprise clients of the future.

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SaaStr 790: AI at Scale: 8 Learnings from monday.com Co-Founder and Co-Ceo Eran Zinman and SaaStr CEO and Founder Jason Lemkin

Join us for an inspiring conversation with monday.com co-CEO and Co-Founder Eran Zinman and SaaStr CEO and Founder Jason Lemkin.

From humble beginnings at $10 million ARR in 2017 to smashing the $1 billion ARR mark in just eight years, Eran shares their journey, challenges, and strategies that have fueled their remarkable growth. Discover the importance of customer diversity, maintaining NRR and GRR levels, leveraging AI for business efficiencies, and the impact of adopting a multi-product approach.

Learn how monday.com effectively manages SMB, mid-market, and enterprise customers, and gain valuable insights into the future of AI in SaaS solutions. Perfect for SaaS founders and tech enthusiasts looking for proven strategies to scale their businesses.

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Alright everybody in SaaS, this is it.

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If you want to scale faster—$10M, $50M, $100M ARR and beyond—you need the right playbooks, the right connections and the right people in your corner. And SaaStr Annual is where it all happens.

We'll have 100's of Legendary speakers from companies like Snowflake, HubSpot, OpenAI, Canva, and more.
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So don’t wait—grab your tickets now at SaaStrAnnual.com with my code jason100 to save $100 on tickets before prices go up. That's jason 100 at saastrannual.com

See you in May!

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