5min chapter

The Official SaaStr Podcast: SaaS | Founders | Investors cover image

SaaStr 790: AI at Scale: 8 Learnings from monday.com Co-Founder and Co-Ceo Eran Zinman and SaaStr CEO and Founder Jason Lemkin

The Official SaaStr Podcast: SaaS | Founders | Investors

CHAPTER

Balancing Act: Strategies for Diverse Customer Segments

This chapter explores the intricate dynamics of a company's approach to serving both enterprise-level and small to mid-market customers. It delves into the decision-making processes involved in product focus and resource allocation, emphasizing the necessity of addressing various customer needs to enhance overall user experience and retention.

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