Nudge FBI hostage negotiator shares his worst mistakes
8 snips
May 6, 2024 
Former FBI chief hostage negotiator Chris Voss shares worst mistakes in negotiations, emphasizing human psychology. Topics include pitfalls of anger, effectiveness of 'You Are Free to Refuse' tactic, impact of using first names, and navigating negotiation pitfalls with autonomy.
Chapters
Transcript
Episode notes
1 2 3 4 5
Introduction
00:00 • 2min
The Pitfalls of Anger in Negotiation
02:01 • 10min
Negotiation Tactics: The 'You Are Free to Refuse' Study
12:17 • 6min
Exploring the Role of First Names and High Anchoring in Negotiations
18:19 • 5min
Navigating Negotiation Pitfalls and Autonomy in Deal-Making
23:45 • 2min