AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Snipd AI
Former FBI chief hostage negotiator Chris Voss shares worst mistakes in negotiations, emphasizing human psychology. Topics include pitfalls of anger, effectiveness of 'You Are Free to Refuse' tactic, impact of using first names, and navigating negotiation pitfalls with autonomy.
Read more
AI Summary
Highlights
AI Chapters
Episode notes
Podcast summary created with Snipd AI
Quick takeaways
- Preserve autonomy over anger in negotiations for better outcomes.
- Using a person's first name sparingly enhances connection and avoids discomfort during negotiations.
Deep dives
Negotiation Tactics: Avoiding Anger and Yes Pushing
Chris Voss, a former FBI negotiator, highlights that effective negotiations rely on preserving autonomy instead of resorting to anger or pushing for yes. Strategies like strategic unbridge fail in the long term, contrary to common belief that anger aids negotiations. Studies show that preserving the right to refuse, as seen in the You Are Free to Refuse study, doubles agreement rates, emphasizing the impact of soft approaches over forceful tactics.
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode