6min chapter

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FBI hostage negotiator shares his worst mistakes

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CHAPTER

Negotiation Tactics: The 'You Are Free to Refuse' Study

Exploring the impact of the 'You Are Free to Refuse' study on negotiation tactics, revealing the effectiveness of allowing the other party to say no. Discussing how this tactic doubles the chances of agreement, demonstrated in 42 tests across various scenarios and emphasizing its potency in face-to-face interactions.

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