Intercom on Product: Building Software in an AI-first World Intercom on Product: One for the roadmap
Oct 1, 2020
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9 10 11 12
Introduction
00:00 • 2min
The Road Mop - The Way It Was Built
01:43 • 6min
The Life You Lead in the Early Days
07:15 • 2min
What's to O Time Line for Intercom?
09:35 • 1min
Six Weeks, What a Success Looked Like?
11:04 • 2min
Intercom - The Customer Engagement Platform
13:34 • 3min
The Product Engineering Team and the Sales Team
16:53 • 5min
Product Engineering and Marketing Partnerships
21:43 • 2min
The Ownership Piece of the Sales Partnership
23:18 • 2min
The Ownership of the Row Map
24:53 • 5min
The Balance Between Customer Satisfaction and Customer Service
29:56 • 5min
Welding the Walk - The Biggest Change We Made
34:53 • 4min