Intercom on Product: Building Software in an AI-first World

Intercom on Product: One for the roadmap

Oct 1, 2020

38:16

Highlights

AI Chapters

Episode notes

Six Weeks, What a Success Looked Like?

02:30

What's to O Time Line for Intercom?

01:29

The Road Mop - The Way It Was Built

05:32

Introduction

2min

The Road Mop - The Way It Was Built

6min

The Life You Lead in the Early Days

2min

What's to O Time Line for Intercom?

1min

Six Weeks, What a Success Looked Like?

2min

Intercom - The Customer Engagement Platform

3min

The Product Engineering Team and the Sales Team

5min

Product Engineering and Marketing Partnerships

2min

The Ownership Piece of the Sales Partnership

2min

10.

The Ownership of the Row Map

5min

11.

The Balance Between Customer Satisfaction and Customer Service

5min

12.

Welding the Walk - The Biggest Change We Made

4min

In this month's episode Des Traynor and Paul Adams deep dive into the process of roadmapping - why it's important and how it should evolve as your company scales.

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