Terms of Service with Clare Duffy Robot Recruiters: How AI is Helping Decide Who Gets Hired
Mar 4, 2025
Hilke Schellmann, an investigative reporter and assistant professor at NYU, dives into the intriguing world of AI in hiring. She discusses how AI tools evaluate job applications and the unexpected biases that persist within these technologies. The conversation also touches on AI-driven video interviews and the implications of AI monitoring in remote work settings. Hilke offers practical advice for job seekers on optimizing resumes for AI systems and navigating the complexities of an automated hiring landscape.
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Lyft Driver Interview
- Hilke Schellmann learned about AI in hiring from a Lyft driver who had a "weird" interview with a robot.
- This encounter sparked her investigation into AI's role in hiring.
AI's Role in Hiring
- Recruiters struggle with high application volumes, leading to AI's increased use in hiring.
- AI promises efficiency and bias-free selection, but its effectiveness is debated.
Resume Parser Quirks
- Some resume parsers use existing employee resumes to model success, leading to odd correlations.
- Words like "Thomas" or "baseball" became predictors, raising bias and discrimination concerns.