13min chapter

Terms of Service with Clare Duffy cover image

Robot Recruiters: How AI is Helping Decide Who Gets Hired

Terms of Service with Clare Duffy

CHAPTER

AI in Recruitment: Promise and Pitfalls

This chapter explores the transformative influence of AI on recruitment from 2018 to now, emphasizing the surge in applications and the introduction of AI tools designed to enhance candidate selection. It critically examines the claim of bias-free efficiency in AI recruitment, revealing that many tools still perpetuate existing biases, leading to frustrations for both job seekers and recruiters. Additionally, the chapter discusses the unsettling nature of AI-driven video interviews and presents experiments on AI's reliability, questioning the fairness of algorithms in assessing candidates.

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