Future Commerce

Rewind: Don’t Say Metaverse

Jun 20, 2025
In this discussion, Justin Breton, Head of Brand Marketing at Walmart, shares insights on their innovative journey into immersive digital experiences. He emphasizes how Walmart Realm redefines online shopping, focusing on discovery rather than conversion. Avoiding the buzzword 'metaverse,' he discusses Walmart's embrace of familiarity in digital interactions. Breton highlights collaborations with creators, including partnerships with Drew Barrymore and Netflix, which enhance consumer engagement through immersive, community-driven experiences.
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INSIGHT

Walmart Realm Focuses on Discovery

  • Walmart Realm focuses on discovery rather than direct conversions.
  • It immerses users in inspiring virtual environments showcasing real-world products curated by creators.
INSIGHT

Avoiding the Metaverse Label

  • Walmart avoids the term "metaverse" due to its ambiguity and overuse.
  • They focus on immersive experiences that build ritualistic behavior and familiarity instead.
INSIGHT

Creators Drive Immersive Commerce

  • Creators play a key role in designing and curating immersive shopping spaces.
  • Their involvement helps extend their social persona and connect authentically with consumers.
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