Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23
Introduction
00:00 • 2min
Christine, Rick, Adam, and Christine on the Product Ops Podcast
02:03 • 2min
Rick Cadlak: Technical Writing Manager at Pendo
03:33 • 2min
How to Be a Product Operational Manager at Pendo
05:32 • 2min
Pendo's Product Operations Team Is a Critical Team
07:05 • 4min
The Three Areas of Focus in Pendo
11:03 • 2min
The Product Management Umbrella
12:38 • 1min
How to Scale Your Product Ops Team
14:07 • 3min
The Challenges of Product Operations at Pendo
16:56 • 3min
Pendo's Product Dilemma Helped Us Create Transparency
20:25 • 3min
How to Increase Transparency With the Product Org and the Risk of the Business
23:13 • 2min
How to Partner With Your Product Manager to Drive Transparency in the Company
25:23 • 2min
Pendo's Challenges With Scale
27:05 • 4min
The Importance of Understanding Pendo's Product Usage Data
31:25 • 2min
How to Measure Success in Your Team
33:03 • 2min
How Rick Tracks Success in Pendo
34:41 • 2min
The Challenges of Building a Product Management Team
37:04 • 4min
The Importance of Documentation in Product Development
41:18 • 3min
How Documentation Can Help Product Managers Reduce Noise and Requests
44:20 • 2min
How to Scale a Product Ops Team
46:16 • 2min
How to Nail the Basics of Product Content
48:08 • 2min
The Importance of Staying Flexible in Product Operations
50:24 • 4min
How to Be a Successful Product Ops Leader
54:04 • 2min