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Culture Strategies for Knowledge Management with Dana Tessier

Dec 9, 2021
24:52
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1
Introduction
00:00 • 4min
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2
Knowledge Management - Culture Enablers?
04:09 • 4min
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3
Leveraging Lessons Learned
07:41 • 3min
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4
Is Knowledge Mapping a Good Practice?
10:21 • 2min
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5
Shopify - The Role of Trust in Knowledge Management
11:57 • 3min
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6
Shopify
14:29 • 3min
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7
Is It a Net Positive for Knowledge Sharing?
17:02 • 2min
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8
Building Trust in a Distributed Environment
18:49 • 3min
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9
How Do You Enable Trust Between Individuals and Organizations?
21:51 • 3min
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On this podcast, APQC’s Lauren Trees talks with Dana Tessier, Director of Knowledge Management at Shopify, about the cultural enablers and barriers for effective KM. Click the link below to purchase Dana’s new book and use the code “IGI50” for a 50% discount: 

  • Handbook of Research on Organizational Culture Strategies for Effective Knowledge Management and Performance

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