Persuasion expert Kurt Mortensen and influence expert Lee Milteer discuss the importance of mastering persuasion skills for success in business. They highlight common mistakes in persuasion, effective strategies like building rapport and leveraging authority, and the impact of language choice on persuasion. The conversation also covers navigating relationships post-conflict, self-analysis in persuasion, and the link between personal development and income.
85% of success comes from people skills, not product knowledge.
Building rapport is crucial for persuasion without seeming manipulative.
Crafting persuasive language is vital for influencing others effectively.
Deep dives
Becoming Successful as an Entrepreneur
To succeed as an entrepreneur, it is essential to master three key levers: persuasion, motivation, and influence, redefining success beyond traditional measures like IQ. Research shows that many businesses fail due to a lack of sales, highlighting the importance of persuasion in all aspects of life. The 'Wobikud Effect' reveals that individuals tend to overrate their own skills, hindering their ability to truly excel in persuasion and trust-building.
The Power of Persuasion Skills
Persuasion plays a crucial role in business success, as 85% of achievements in entrepreneurship stem from people skills rather than core competencies. People generally prefer doing business with those they like and trust, emphasizing the significance of building rapport without appearing manipulative. Successful persuasion involves understanding human nature, adapting to different personalities, and asking insightful questions to lead others to persuade themselves.
Overcoming Limiting Obstacles in Persuasion
Many obstacles hinder effective persuasion, such as lack of active listening, qualification of prospects, and maintaining the correct mindset. Overcoming these challenges involves self-assessment and continuous learning, seeking advice from mentors and top achievers in the field. Utilizing a wide range of persuasion tools, consistently improving presentation methods, and addressing deep-rooted fears and conflicting beliefs are vital in enhancing persuasion skills for professional and personal success.
Importance of Word Choice in Persuasion
Crafting persuasive language is crucial in influencing others. Effective communicators understand that every word used, whether in a sales pitch or casual conversation, can either attract or repel the listener. Using the right words can enhance credibility and persuasiveness. For instance, the packaging of words in industries like the airline industry showcases how specific wording can impact perceptions and outcomes.
Managing Moods and Ego in Persuasion
Recognizing the significance of mood and ego management in persuasion is essential for success. Understanding how human emotions, such as anger and frustration, affect interactions with others can help in navigating challenging situations. Additionally, learning to control personal moods before engaging in persuasive efforts is crucial. Redirecting negative thoughts and maintaining a positive mental attitude, supported by continuous personal development, can significantly enhance persuasion skills and overall success.
Knowing your product perfectly does not mean you’re an expert salesperson. In fact only 15% of our success comes from our core competence, AKA what we know about our product or service. So what’s the other 85%? (Hint: Look at the title of the episode.)
Persuasion expert Kurt Mortensen discusses with Lee Milteer common mistakes we make in our efforts to persuade leads and customers, as well as how we can sharpen our persuasion skills in order to maximize our influence.