HR Happy Hour Network The Case for In-Person: The Hidden Limits of Remote and Hybrid Work
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Aug 19, 2025 
In this discussion, Peter Cappelli, a expert from Wharton, sheds light on the vital role of in-person interactions in the work environment. He highlights how remote work, while convenient, can limit employee engagement and social capital. The conversation dives into historical shifts in work dynamics influenced by the pandemic, challenges of hybrid arrangements, and the significance of storytelling in leadership. Cappelli also stresses the need for effective guidelines to support collaboration and foster organizational culture.
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Pandemic Masked Preexisting Remote Weaknesses
- Early telework research showed remote workers had lower commitment, promotion rates, and engagement.
- The pandemic flipped stigma because everyone was remote, hiding many downsides of long-term remote work.
Tacit Learning Lives In The Office
- New hires and early-career employees suffer most from remote starts because tacit learning is lost.
- Much of how work gets done depends on the office context, not documented tasks.
The Remote Debate Upsets Old Political Lines
- Remote work debates mix unexpected political and managerial views about control and human needs.
- The result is a confused set of claims where both sides can accuse the other of regressiveness.
