Naturalistic Decision Making

Episode #33: Interview with Penny Sanderson

May 25, 2021
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ANECDOTE

Hydro Power Market Adaptation

  • Penny Sanderson worked with an Australian hydro power system adapting to a deregulated electricity market.
  • The project revealed operators' struggles with new market info and led to fulfilling, extensive industry collaboration.
INSIGHT

Natural Resilience to Interruptions

  • Healthcare workers naturally develop strategies to manage interruptions and avoid errors.
  • Their resilience often negates predicted cognitive impacts, highlighting theory versus practice differences.
INSIGHT

System View of Interruptions

  • Interruptions should be studied system-wide, involving all roles in an ICU, not only individuals.
  • Understanding both interruptee and interruptor perspectives reveals system complexity and interruption causes.
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