

208. From Plumbing Tech to CEO: John Wilson on Scaling a $26M Home Service Company
8 snips Dec 4, 2024
John Wilson, owner of Wilson Plumbing, Heating, and Cooling, transformed his family’s plumbing business into a $26 million enterprise. He shares his journey of overcoming growth plateaus and the significance of targeted customer focus. John discusses the power of acquisitions for scaling and the potential of franchising as a growth strategy. He emphasizes the need for operational simplicity to boost profitability and the importance of building a strong team culture. His insights are invaluable for anyone in the trades or service-based industries.
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From Plumbing Tech to CEO
- John Wilson took over his family's small plumbing business at 23.
- He grew it from eight people and $1 million to 150 people and $26 million in eight years.
Target Over Roadmap
- You don't need a detailed roadmap for business growth, just a target.
- Be opportunistic and adapt as you progress, seizing opportunities as they arise.
Growth Plateaus
- Businesses grow through plateaus, requiring reinvestment and system development.
- Hire people to build systems and processes, addressing specific challenges at each plateau.