This Week in Startups cover image

This Week in Startups

Kayak CEO Steve Hafner on the state of travel, AI's place, hospitality trends, and more! | E1822

Oct 3, 2023
53:39
Snipd AI
Kayak CEO Steve Hafner discusses the current travel industry landscape. Topics include the adoption of AI, economic dynamics, emerging trends in hospitality, and more!
Read more

Podcast summary created with Snipd AI

Quick takeaways

  • The rise of technology-driven hotels like CitizenM and the growth of long-term stay options are shaping the way hospitality industry operates.
  • AI is transforming the hospitality industry by streamlining operations, enhancing customer service, and optimizing revenue management.

Deep dives

The Changing Landscape of Hotels and Hospitality

The hospitality industry is evolving, with new trends shaping the way hotels operate. One trend is the rise of brands like CitizenM, which offer a streamlined, tech-focused experience for guests. These hotels prioritize digital interactions, allowing guests to check in, access their rooms, and make requests all through their mobile phones. This eliminates the need for traditional front desk staff and offers convenience for guests. Another trend is the growth of long-term stay options, filling the gap between the randomness of Airbnb and the predictability of traditional hotels. Startups like Anyplace offer fully furnished apartments with amenities like high-speed internet and workspaces, catering to nomadic individuals and remote workers. These trends highlight the importance of operational excellence and the need for technology-driven solutions in the hospitality industry.

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode