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Kayak CEO Steve Hafner on the state of travel, AI's place, hospitality trends, and more! | E1822

This Week in Startups

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Navigating Restaurant Ratings and Technology

This chapter explores the intricacies of diner ratings in the restaurant industry and how eateries are adapting to staffing shortages with technological solutions. It discusses evolving consumer preferences for traditional versus tech-driven dining experiences, the impact of SaaS models on the restaurant tech space, and innovative strategies for securing better reservations. The conversation also highlights the balance between nostalgia and modernity in payment methods amid a shift towards cashless transactions.

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