The Curbsiders Teach 42: #41 Navigating Tough-to-Metabolize Feedback: Strategies and Key Concepts for Educational Leaders With Dana Sall MD, MeD and Allison DeKosky MD
May 29, 2024
Join Dr. Allison DeKosky, a hospitalist educator and medical director, and Dr. Dana Sall, a program director passionate about medical education, as they tackle the art of receiving tough feedback. They discuss emotional valence in feedback scenarios and the importance of radical transparency in leadership. The conversation covers extreme ownership, maintaining a growth mindset, and fostering psychological safety within teams. With practical tips for handling complaints and creating a constructive environment, this dialogue is a treasure trove for educational leaders.
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Dana's Workshop Inspiration
- Dana Sall shared how a series of moments about residents and faculty being mad at her led to developing a workshop on handling hard feedback.
- These experiences highlighted the common struggle in medical education leadership.
Managing Emotional Valence
- Emotional valence affects leaders deeply when receiving critical feedback and impacts their response.
- Managing emotions before responding is key to effective leadership and role modeling.
Use Growth Mindset as Leader
- Adopt a growth mindset by viewing leadership mistakes as opportunities for learning and skill-building.
- Accept that leaders, like learners, are works in progress and must iterate over time.
