Navigating Psychological Safety and Feedback in Medical Education

Join us as we discuss responding as a leader when you receive hard to hear feedback with two new guests: Drs. Sall and DeKosky. We cover key points from their respective AIMW24 workshops: “Maintaining PD Wellness: What to Do When the Residents or Faculty are Mad at You,” and “From Whining to Winning: Transforming the Chronic Complainer into a Constructive Champion.”  We specifically highlight the emotional valence related to receiving constructive feedback, extreme ownership and radical transparency, tips for chief residents regarding complaints received, and how to maintain a growth mindset when things get spicy in feedback conversations. 

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