

The Challenges Of An Omni-Channel Marketing
Apr 23, 2024
Jason Lyman, CMO at Customer.io, discusses navigating the challenges of omnichannel marketing. He explores the importance of leveraging various channels strategically, utilizing first-party data, optimizing multi-channel campaigns, and maximizing customer engagement through channel diversification.
Chapters
Transcript
Episode notes
1 2 3 4 5
Introduction
00:00 • 2min
Exploring Customer Engagement Platforms and Omni-Channel Marketing
02:09 • 4min
Utilizing First-Party Data and Engagement Platforms for Omni-Channel Success
06:19 • 5min
Optimizing Multi-Channel Campaigns for Customer Engagement
10:49 • 4min
Maximizing Customer Engagement Through Channel Diversification
14:52 • 3min