The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics

496. The Hidden Costs of Inequity Aversion in Business

May 13, 2025
Dive into the world of inequity aversion and discover how perceptions of unfairness can significantly impact employee motivation and organizational culture. Explore the crucial differences between equity and equality in the workplace, and learn how cognitive biases influence decision-making. Engaging examples, like the capuchin monkey experiment, reveal the consequences of perceived unfairness. Gain practical strategies for fostering a fair work environment, highlighting transparency and open communication to boost productivity and morale.
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INSIGHT

Fairness Feels Like Air

  • Humans are wired to strongly dislike perceived unfairness, which can disrupt motivation and focus.
  • Fairness is like air: its absence is much more noticeable and impactful than its presence.
INSIGHT

Equality vs. Equity

  • Equality means equal resources for everyone, while equity adjusts resources to produce equal outcomes.
  • Equity often requires giving more to those with greater needs to achieve fairness.
ANECDOTE

Capuchin Monkeys Reject Unequal Rewards

  • Capuchin monkeys showed inequity aversion when one got grapes but the other got cucumbers for the same task.
  • The monkey receiving cucumbers protested by throwing the reward back, demonstrating strong unfairness reactions.
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