“HR Heretics” | How CPOs, CHROs, Founders, and Boards Build High Performing Companies

So the NYTimes says everyone hates HR, now what?

Aug 8, 2024

Nolan Church, a thought leader in HR discussions, and Kelli Dragovich, an advocate for impactful organizational leadership, dive into a provocative New York Times article criticizing HR. They discuss the pervasive dissatisfaction between employees and HR, the increasing strain on HR professionals, and the importance of collaborative leadership. They also explore the transformative potential of AI in hiring and the need for nurturing relationships within organizations to enhance both performance and employee well-being.

37:51

Creator website

Episode guests

Kelli Dragovich

Nolan Church

AI Summary

Highlights

AI Chapters

Episode notes

Podcast summary created with Snipd AI

Quick takeaways

Many employees and HR professionals experience dissatisfaction due to unrealistic expectations and a lack of shared responsibility in addressing workplace issues.

Building emotional resilience among HR professionals through strong relationships and self-care practices can enhance their effectiveness and job satisfaction.

Deep dives

Employees' Dissatisfaction with HR

Many employees express a strong dissatisfaction with the HR function, viewing it as a source of frustration within the workplace. This attitude is mirrored by HR professionals themselves, who often feel unfulfilled and overwhelmed by the demands of their roles. The article reviewed highlights how HR has become a scapegoat for employee grievances, leading to a persistent cycle of frustration and burnout among HR staff. The situations described show how the pandemic and various global events have exacerbated these feelings, causing HR to be viewed negatively by both employees and their own colleagues.

Exec Exercise: Victim Story to Responsibility Mindset

01:43

Intro

1min

Redefining the HR Landscape

13min

Leveraging AI and Enhancing Employee Experience in Hiring and Hybrid Work

3min

Reframing HR's Role: Mindset and Relationship Dynamics

3min

Navigating Influence: The Power of External Support in Leadership

4min

Navigating Leadership with Emotional Intelligence

8min

The Interplay Between Personal Well-Being and Work Performance

4min

Today Nolan Church and Kelli Dragovich discuss The New York Times article making waves this past week: "So Human Resources Making You Miserable". Nolan and Kelli dissect the article's claims, share their own experiences and what they're hearing from other leaders, and discuss the disconnect between HR and the rest of the org.

*Email us your questions or topics for Kelli & Nolan: hrheretics@turpentine.co

HR Heretics is a podcast from Turpentine.

Support HR Heretics Sponsors:

Metaview is the AI assistant for interviewing. Metaview completely removes the need for recruiters and hiring managers to take notes during interviews—because their AI is designed to take world-class interview notes for you. Team builders at companies like Brex, Hellofresh, and Quora say Metaview has changed the game—see the magic for yourself: https://www.metaview.ai/heretics

Discover Workvivo, Zoom’s employee experience platform, designed to delight your hybrid workforce. With dynamic and intuitive features people actually like using, Workvivo fosters a sense of belonging and boosts retention and productivity. Join Ryanair, Dollar General, and Virgin — head to https://bit.ly/hrhereticsworkvivo to book a demo (tell them Kelli and Nolan sent you).

Planful empowers teams just like yours to unlock the secrets of successful workforce planning. Use data-driven insights to develop accurate forecasts, close hiring gaps, and adjust talent acquisition plans collaboratively based on costs today and into the future. ✍️ Go to http://planful.com/heretics to see how you can transform your HR strategy.

KEEP UP WITH NOLAN, + KELLI ON LINKEDIN

Nolan: https://www.linkedin.com/in/nolan-church/

Kelli: https://www.linkedin.com/in/kellidragovich/

—

LINKS:

New York Times: So, Human Resources Is Making You Miserable?:

https://www.nytimes.com/2024/08/03/business/human-resources-professionals-workplace.html

Referenced book:Bad Therapy: Why the Kids Aren't Growing Up:

https://www.amazon.com/Bad-Therapy-Kids-Arent-Growing-ebook/dp/B0CBYHTV2D

—

TIMESTAMPS:(00:00) Intro(00:15) "HR Making You Miserable" Article(01:22) HR Community Reactions & The Past Few Years(02:43) HR vs. The Rest of Business(06:20) Taking Ownership and Spreading the Love(08:24) HR's Role & Shifting Expectations(11:00) Learning from Other HR Leaders & Changing the Mindset(13:08) Experimentation and Collaboration(14:23) Communicating with CEOs and Setting Boundaries(14:38) Sponsors: Metaview | Workvivo(15:08) Training Leaders and Changing the Culture(17:06) Relationship Debt and Resetting the Relationship(19:32) The Power of Mentorship and External Help(22:23) Sponsor: Planful(22:33) The Sixth Sense & Influencing Key People(24:54) Taking Responsibility & Shifting Your Worldview(26:33) Resilience and Managing Emotions(08:00) Focus on Solutions(30:00) The Impact of Personal Well-being on Work(31:48) Building Resilience & Prioritizing Yourself(33:10) Wrap

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hrheretics.substack.com

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more