Eat Sleep Work Repeat

Transformational cultures use the manager as a coach

Nov 14, 2024

Tiffany Gaskell, co-author of 'Coaching for Performance' and co-CEO of Performance Consultants, dives into the transformative power of coaching in workplaces. She shares intriguing insights about the history of coaching and its evolution into a vital practice for leadership. Tiffany discusses the shift from micromanagement to empowering coaching, emphasizing the need for managers to foster engagement through Socratic questioning. She also highlights the significant impact of a coaching culture on safety performance, illustrating how interactive methods lead to profound improvements.

35:30

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Episode guests

Tiffany Gaskell

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Quick takeaways

Regular feedback from managers is vital for employee engagement, with 80% of engaged workers receiving direct feedback weekly.

Adopting a coaching-centric approach empowers employees and transforms leaders into facilitators of growth and collaboration within teams.

Deep dives

The Importance of Feedback for Engagement

Regular feedback is crucial for employee engagement, with studies indicating that 80% of engaged workers have received direct feedback from their managers in the past week. This highlights the need for managers to allocate time for observation and meaningful interactions with their team members. Constructive feedback facilitates a supportive work environment, promoting job satisfaction and productivity. Without it, employees may feel disconnected or undervalued, impacting overall organizational performance.

Intro

3min

The Evolution of Coaching in Organizations

15min

Transforming Safety Through Coaching

9min

Transformative Coaching in the Workplace

7min

Empowering Managers as Coaches for Transformation

2min

Evolving Coaching Practices and Human Needs

2min

Understanding Coaching Dynamics in Leadership

2min

Tiffany Gaskell outlines coaching as a route to transformational leadership

Tiffany Gaskell is the co-author of Coaching for Performance, the top-selling guide to coaching first published by Sir John Whitmore the inventor of the discipline.

It's curious to consider that there was a founder of coaching, and Tiffany takes me through the history of the practice, how it took hold and where it is today.

There's a key consideration about the modern manager given to us by the Gallup Global Workplace Report, 80% of those who are engaged with their jobs say they've received direct feedback from their manager in the last week.

This is a powerful insight but also poses a huge challenge - how can any of us find the time to observe and then feedback to every worker in our team. Tiffany explains that this is where a culture of coaching comes in, transferring the burden of observation from the manager to facilitating a socratic questioning approach.

You can follow Tiffany on LinkedIn and the book is out now.

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