
Transformational cultures use the manager as a coach
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Transforming Safety Through Coaching
This chapter examines the profound changes that arise from implementing coaching practices in organizational contexts, particularly within a large multinational company. By shifting from directive training to an interactive coaching approach, safety leaders achieved a 73% improvement in safety performance, underscoring the importance of engagement and two-way discussions. Furthermore, the chapter delves into the critical factors for successful coaching relationships, including rapport, chemistry, and the significance of selecting the right coach to enhance organizational culture and performance.
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