How Shein and Temu Snuck Up On Amazon — With Louise Matsakis
May 29, 2024
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Louise Matsakis, a tech reporter, discusses how Chinese ecommerce giants Shein and Temu rival Amazon by targeting niche demographics, leveraging tariff loopholes, and using innovative social media marketing strategies. The podcast also covers the TikTok ban and China's tech competitiveness with the U.S.
Shein and Temu target demographic gaps in the market, with engaging user experiences and entertainment-focused shopping.
Chinese ecommerce companies like Shein invest heavily in social media advertising to rapidly increase visibility and growth in the US market.
Deep dives
Xi'in and Timu: Expanding Influence in the US Market
Xi'in and Timu, Chinese retailers, are making inroads in the US market, challenging Amazon. Xi'in and Timu have significant user bases in the US, with Timu having around 40 million monthly active users and Xi'in focusing on women's fashion with 20 to 30 million monthly active users. They have strategically targeted demographics traditionally underserved by other retailers, gaining popularity even in rural areas.
Business Models: Entertaining Shopping Experience vs. Efficiency
Xi'in and Timu prioritize a shopping experience similar to entertainment, appealing to consumers through gamification, incentives, and surprise elements in the shopping process. In contrast, Amazon focuses on efficiency and convenience, emphasizing quick purchasing options for everyday items. This difference in approach reflects distinct consumer engagement strategies.
Advertisements and Marketing Strategies: Dominance in Social Media
Xi'in and Timu invest heavily in social media advertising, particularly on platforms like Facebook and Instagram. Timu alone spent $2 billion on Instagram and Facebook ads last year. This aggressive advertising has resulted in rapid growth and increased visibility for these Chinese retailers in the US market.
Regulatory Scrutiny and Potential Challenges Ahead
Xi'in and Timu may face regulatory challenges and scrutiny in the US due to concerns about issues such as human rights violations and data privacy. Despite their growing influence, there are concerns about their business practices, which could lead to potential bans or restrictions in the future. As they continue to expand, Xi'in and Timu are navigating complex regulatory landscapes and international markets.
Louise Matsakis is a technology reporter and writes You May Also Like on Beehiiv. Matsakis joins Big Technology Podcast to discuss her recent story for Big Technology about how Shein and Temu snuck up on Amazon and what these two Chinese ecommerce companies have done to carve out a growing slice of the online retail market. In this story, we talk about demographics, marketing, tariff loopholes, and more. Stay tuned for the second half where we discuss the state of the TikTok ban and how China is competing with U.S. Tech.