Holly Thaggard, founder of Supergoop!, discusses creating a sunscreen brand and the challenges she faced. Topics include product market fit, starting a business as a harpist, developing innovative sunscreen formulas, introducing sunscreen into schools, and negotiating with Sephora.
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Quick takeaways
Holly Thaggard developed an effective sunscreen formula by collaborating with a lab remotely and using alternative ingredients to achieve the same effectiveness as Oxybenzone.
Supergoop faced challenges in getting their product into schools but successfully pivoted to focus on retail, securing partnerships with Sephora and Nordstrom and achieving significant revenue growth.
Scaling the business and building a strong team are emphasized as crucial aspects for Supergoop's success.
Deep dives
Founding Supergoop and the Importance of SPF Every Day
Holly Thaggard, founder of Supergoop, set out to create a sunscreen that people would want to use every day. She recognized the need for education around skin cancer and the lack of sunscreen use in schools. With a determined vision, she began working with chemists to develop a sunscreen formula that was free of controversial ingredients like oxybenzone. Through press placements and the guidance of a PR firm, Supergoop gained recognition and secured partnerships with high-profile retailers, including Barney's and Sephora.
Building Brand Awareness and Outgrowing Seasonality
With increased press coverage and partnerships, Supergoop worked to de-seasonalize the sunscreen category. The brand aimed to educate consumers about the importance of SPF every day, not just in the summer. Holly Thaggard's persistence in reaching out to major retailers like Sephora and Nordstrom led to potential opportunities for partnership and expansion.
Continued Growth and Recognition
Supergoop continued to grow, reaching significant milestones such as being chosen to provide sunscreen for Elon Musk's roadsters and participating in the TED conference. By prioritizing education, product quality, and an engaging brand story, Supergoop established itself as a leading sunscreen brand with a strong focus on SPF advocacy and skin health.
Developing an Effective Sunscreen Formula
The podcast episode discusses how the founder of Supergoop developed an effective sunscreen formula. She worked with a lab remotely and went through several iterations to create a formula that felt amazing on the skin. She also learned that there were alternative ingredients to Oxybenzone that could achieve the same effectiveness but were slightly more expensive.
Challenges and Expansion
The episode highlights the challenges the founder faced in getting her product into schools and the limited market for sunscreen in educational settings. However, she pivoted to focus on retail and secured partnerships with Sephora and Nordstrom. This led to significant growth in revenue, with the company reaching $40 million in sales in 2018. The founder also emphasizes the importance of scaling the business and building a strong team.
In 2005, the trajectory of Holly Thaggard's life completely changed when a good friend of hers was diagnosed with skin cancer. Holly realized that most people weren't taking sunscreen seriously, so she sidelined her vocation as a harpist to dive headfirst into the unfamiliar world of SPF. After a false start trying to market her sunscreen to elementary schools, Holly pivoted to retail, hiring a publicist she could barely afford. She eventually got her products into Sephora, a success that helped turn Supergoop! into a multi-million dollar brand.
This episode was produced by James Delahoussaye, with music by Ramtin Arablouei.