AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Tech Won't Save Us
How Data Is Changing Air Travel w/ Amanda Mull
Dec 12, 2024
Amanda Mull, a senior reporter at Bloomberg Businessweek, dives into how data is reshaping our air travel experiences. She discusses the shift towards premium seating in budget airlines and the impact of loyalty programs on pricing. The conversation highlights the complexities of post-pandemic travel demand and how airlines are adapting their strategies. Mull also critiques the ethical considerations of data usage in pricing, revealing how consumer behavior influences airline policies and ultimately passenger comfort.
01:04:28
Episode guests
AI Summary
AI Chapters
Episode notes
Podcast summary created with Snipd AI
Quick takeaways
- The shift towards premium airline experiences highlights a changing consumer behavior, particularly in post-pandemic travel habits and spending.
- Data-driven pricing strategies have enabled airlines to effectively target different customer segments, enhancing revenue and optimizing offers based on passenger profiles.
Deep dives
Evolution of Airline Experiences
Airlines have increasingly shifted towards offering premium experiences as a response to changing consumer behavior, particularly after the pandemic. With more leisure travelers willing to spend on upgrades, airlines are capitalizing on this demand by enhancing their premium cabin offerings. This trend has led to more focus on improving the profitability of premium seating, with airlines now more aggressively selling these premium tickets instead of relying on upgrades from business travelers. The transition demonstrates a significant change in the airline strategy, prioritizing high-margin products to cater to a broader customer base.
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode