Tech Won't Save Us How Data Is Changing Air Travel w/ Amanda Mull
Dec 12, 2024
Amanda Mull, a senior reporter at Bloomberg Businessweek, dives into how data is reshaping our air travel experiences. She discusses the shift towards premium seating in budget airlines and the impact of loyalty programs on pricing. The conversation highlights the complexities of post-pandemic travel demand and how airlines are adapting their strategies. Mull also critiques the ethical considerations of data usage in pricing, revealing how consumer behavior influences airline policies and ultimately passenger comfort.
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Changing Nature of Flying
- Flying is changing, focusing on premium experiences.
- It's about expensive tickets, extra fees, and long security lines.
Pandemic's Impact on Air Travel
- The pandemic accelerated pre-existing trends in air travel.
- Airlines adapted by focusing on premium seats and higher fares.
Shift in Premium Seat Purchases
- Traditionally, many first-class seats were filled by upgraded passengers, not cash purchases.
- Now, more people are buying those premium seats, increasing airline profits.