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16min chapter
How Data Is Changing Air Travel w/ Amanda Mull
Tech Won't Save Us
Shifting Skies: The New Era of Air Travel
This chapter examines the transformation of the airline industry in the wake of the pandemic, highlighting the rise of leisure travel and changes in purchasing behavior. It focuses on the increased demand for premium experiences among leisure flyers and the evolution of pricing strategies, including the significance of loyalty programs. Additionally, the chapter analyzes the impact of these trends on customer preferences and airline revenues as travel returns to pre-pandemic levels.
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