Think Fast Talk Smart: Communication Techniques 105. Radical Candor: The Communication Shift That Can Transform Your Career
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Sep 5, 2023 
Kim Scott, an executive coach and author known for her bestselling books, dives deep into the transformative power of Radical Candor. She outlines a framework that balances personal care with direct challenges, warning against common pitfalls in communication. Scott shares insights from her experiences at Google, emphasizing the importance of open feedback and emotional intelligence in leadership. Additionally, she highlights how admitting uncertainty can foster collaboration and enhance communication skills, paving the way for growth and understanding in teams.
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Radical Candor Defined
- Radical Candor is defined as caring personally and challenging directly.
- These qualities are rare, leading to communication issues like obnoxious aggression, manipulative insincerity, and ruinous empathy.
Kim Scott's "Um" Epiphany
- Kim Scott learned about Radical Candor after joining Google and giving a presentation to the founders and CEO.
- Her boss's feedback about her "ums" led to a transformative experience with a speech coach.
Giving Feedback
- Start by soliciting feedback, then offer praise before criticism.
- State your intention to help, be humble, and offer both praise and criticism immediately, focusing on actions, not personality.
