Training Data Crucible Moments Returns for S2: The ServiceNow Story ft. CEO Frank Slootman & Founder Fred Luddy
5 snips
Sep 3, 2024 
Fred Luddy, Founder of ServiceNow, shares his inspiring journey from bankruptcy to building a $150 billion cloud application platform. Frank Slootman, the former CEO, discusses the challenges and growth they faced together. The duo delves into how ServiceNow evolved from a basic IT tool to a powerful platform for digital workflows, emphasizing the importance of corporate culture and strategic leadership. They reflect on pivotal moments that shaped their path and the role of innovation in navigating the tech landscape's complexities.
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Unconventional Coding Journey
- Fred Luddy's coding journey began unconventionally after encountering a computer in a factory's office.
- This sparked a lifelong passion, leading him from a factory floor to computer rooms.
Peregrine's Downfall
- In 2002, Peregrine Systems, where Fred Luddy was CTO, faced accounting fraud and bankruptcy.
- This left Luddy with significant financial losses but also relief from a disliked work environment.
Perfect Storm
- ServiceNow emerged at the intersection of the cloud transition and the rise of ITIL.
- ITIL provided a standardized language for IT processes, creating a market opportunity for ServiceNow.