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Crucible Moments Returns for S2: The ServiceNow Story ft. CEO Frank Slootman & Founder Fred Luddy
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The Journey of ServiceNow: From IT Tool to Workflow Revolution
This chapter chronicles the evolution of ServiceNow from its inception as a basic IT service tool into a comprehensive platform for managing diverse digital workflows. It highlights the founder's journey, key industry shifts like the rise of cloud computing, and innovative strategies such as offering free trials to gather user feedback. Additionally, it discusses the challenges and triumphs faced along the way, ultimately showcasing ServiceNow's transformative impact on organizational IT management.
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