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Crucible Moments Returns for S2: The ServiceNow Story ft. CEO Frank Slootman & Founder Fred Luddy

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Transforming IT: From Help Desk to Comprehensive ERP Systems

This chapter explores the transformation of IT from a help desk-centric model to a comprehensive ERP system tailored for all IT functions. It discusses the strategic integration of IT operations into a single platform and its impact on licensing and industry practices.

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