Private Practice Owners Club The Perfect Front Desk Employee And How To Find And Create Them With Dee Bills Of Front Office Guru
21 snips
May 11, 2022 Dee Bills of Front Office Guru shares insights on finding and creating the perfect front desk employee. They discuss the importance of mindset, attitude, and training at the front desk. Qualities of a great front desk employee include a caring attitude, sales skills, and the ability to navigate difficult discussions about costs and benefits. They also explore the challenges of navigating unfamiliar territory without guidance and provide tips on hiring and training patient care coordinators.
Chapters
Transcript
Episode notes
1 2 3 4 5 6
Introduction
00:00 • 2min
The Importance of Front Office Staff Knowing Their Purpose
02:17 • 3min
The Qualities of a Great Front Desk Employee and Their Role in Patient Care
05:36 • 6min
Qualities of a Front Desk Employee
11:24 • 28min
Navigating Unfamiliar Territory without Guidance
39:38 • 7min
Average Pay Range and Hiring Strategy for Patient Care Coordinators
46:18 • 6min