The Modern People Leader: Forward-Thinking HR 167 - Testing team performance reviews & insights from survey sent to 61 first-time CPOs: David Hanrahan (Chief People Officer, Flare)
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Mar 22, 2024 
David Hanrahan, Chief People Officer at Flare, shares insights on testing team performance reviews, lessons from a survey to first-time CPOs, and the value of seeking mentorship from executives outside HR. Topics include rebuilding culture, AI emergence, handling layoffs, and actionable feedback from reviews.
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David's Career Transition
- David Hanrahan took a six-month sabbatical after 20 years at Eventbrite, unsure of his next career move.
- He then joined Flair, a company transforming family law through technology, after a personal experience with his father's guardianship.
Modernizing Family Law
- Family law is a $30 billion industry, often characterized by antiquated processes and poor client experiences.
- Flair aims to modernize this by offering a platform connecting clients with lawyers and providing tools for case management.
Navigating Company Change
- When navigating company change, prioritize clear communication of the business plan and its measurement metrics.
- Focus on putting truth into the world and make necessary staffing changes to support the new model.