AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
AI Summary
Highlights
AI Chapters
Episode notes
Podcast summary created with Snipd AI
Quick takeaways
- Howard Schultz developed a transformation agenda for Starbucks, focusing on being the coffee authority, engaging partners, and creating emotional attachment with customers.
- Schultz prioritized social and environmental responsibility, sourcing ethically and supporting coffee farmers, making Starbucks the largest coffee retailer to ethically source 99% of its coffee.
Deep dives
Howard Schultz's Return as CEO
In early 2008, Howard Schultz returns as CEO of Starbucks to save the struggling company. Concerned with the excessive push for growth and the decline in the Starbucks experience, Schultz develops a transformation agenda with three pillars: be the undisputed coffee authority, engage and inspire partners, and ignite emotional attachment with customers. Schultz aims to make Starbucks socially and environmentally conscious while increasing revenue and regaining customer trust.
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode