Content, GPT, MLR, and Medical Affairs: How to Make Medical Operations Future-Ready and Lead with Trust, Scientific Evidence, and Omnichannel?
Aug 2, 2023
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In this episode, Sameer Lal, SVP at Indegene, discusses content repurposing, the future of small launches and R&D productivity, the growth of Medical Affairs, using GPT for MLR review, and the role of MAPS in the industry. They also explore challenges in regulatory compliance, content choke in the medical industry, MLR approved content creation, and share industry insights and advice.
The podcast highlights the importance of repurposing content to engage healthcare professionals and the potential for AI technologies like GPT to speed up MLR review.
The evolving role of medical affairs in product launches is discussed, emphasizing the need for personalized, omnichannel communication and collaboration with market access teams.
Deep dives
The Importance of Launches in the Pharmaceutical Industry
The podcast discusses the increasing importance of product launches in the pharmaceutical industry. Recent earnings calls have shown a focus on pipeline development and new indications, with companies prioritizing R&D spending. The industry is recognizing that successful launches are crucial for both the industry's future and individual companies. This shift towards more launches and the emergence of new treatment modalities require different skill sets and approaches to customer segments. Additionally, the impact of US-focused initiatives like the Inflation Reduction Act (IRA) is driving the need for greater R&D productivity and multiple indication launches.
The Changing Role of Medical Affairs in Launches
The podcast highlights the evolving role of medical affairs in product launches. Medical affairs teams are increasingly involved earlier in the launch process, with a focus on better evidence generation and engagement with medical stakeholders. The trend towards personalized, omnichannel communication has prompted medical affairs to repurpose content into various formats and channels to meet the diverse needs of healthcare professionals. The goal is to provide information tailored to individual preferences and deliver an integrated customer journey. The podcast also explores the potential of real-time content creation and the importance of collaboration between medical affairs and market access teams.
The Importance of Trust, Science, and Customer-Centricity
Trust, science, and customer-centricity are identified as key principles in successful launches. The pharmaceutical industry must prioritize building trust through scientific evidence and meeting customer needs. The podcast emphasizes the need for innovation, adaptability, and collaboration to deliver impactful launches. It highlights the role of patient advocacy groups in driving patient-centered approaches and the increasing collaboration between medical affairs and market access teams. The discussion also touches on the potential for AI-based technologies, such as chat GPT, to enhance content creation and MLR review processes.
Medical Affairs and Market Access Collaboration
The podcast highlights the growing collaboration between medical affairs and market access teams. As market access teams seek more clinical evidence and economic data, they are working closely with medical affairs to ensure a unified approach. The emphasis on science, evidence, and customer needs drives this collaboration, which aims to optimize product launches. The discussion also touches on the evolving role of medical affairs, moving from a traditional ACP-centric approach to a more customer-centered, omnichannel strategy. The importance of patient advocacy groups and their influence on market access and medical affairs is also emphasized.
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In this episode, Bozidar speaks with Sameer Lal, SVP at Indegene. They cover the following topics:
Content repurposing: why and how can it unlock massive amounts of content needed to engage HCPs?
Small launches + more launches + lower prices + R&D productivity: how will the future play out, especially with the new IRA (inflation reduction act)?
Why will the role of Medical Affairs grow in 2023 and beyond?
How can GPT be used to create more content and speed up MLR review?
MAPS (Medical Affairs Professional Society): what is its role, and why did it grow to thousands of members in just a few years?
“Pharma Launch Secrets” is a podcast by Evermed and hosted by CEO Bozidar Jovicevic. We host direct, actionable conversations with world-leading pharma launch experts, and help you stay up-to-date with the latest trends and strategies to help you launch your product successfully.