AI Snips
Chapters
Transcript
Episode notes
No Neutral Choice Architecture
- There is no such thing as a neutral choice architecture; all environments influence decisions intentionally or not.
- Recognizing this helps us understand that 'not nudging' is impossible as every setup nudges choices in some way.
Choosing Number of Options
- How many options to provide depends on how much the chooser is known and the variety of choices available.
- Too many options overwhelm; fewer, better-curated ones improve decision quality, as seen in NYC school choice.
Customize Choice Architecture
- Customize choice architecture to the user; one size does not fit all.
- Providing organization and categories suits experts and helps novices navigate choices better.