Geoffrey Cohen: The Science Of Creating Connection And Bridging Divides
Oct 14, 2022
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In this engaging discussion, Geoffrey Cohen, a Stanford professor and author of 'Belonging,' dives into the critical role of social belonging in combating workplace isolation. He explores how leaders can foster emotional connections in hybrid settings to boost engagement and performance. The conversation highlights the importance of politeness in building relationships and understanding the impacts of leadership styles on group dynamics. Cohen emphasizes empathy as essential for navigating communication and bridging divides, underscoring our shared humanity.
A sense of belonging is crucial for well-being and performance, yet 40% of individuals feel isolated at work.
Leaders can cultivate belonging by fostering inclusive practices and encouraging open dialogue among team members to enhance community.
Language significantly shapes relationships and perceptions, highlighting the importance of thoughtful communication in building connections and preventing misunderstandings.
Deep dives
The Importance of Belonging
A sense of belonging is a fundamental human need that significantly influences well-being and performance. When belonging is threatened, individuals may experience feelings of hostility and hinder their potential, suggesting that workplace leaders should actively promote belonging. Research indicates that belonging is essential for survival and thriving, as humans rely on collaborative efforts to meet challenges. Chronic loneliness has adverse health effects, reinforcing the necessity for social connections and fostering a sense of community in various environments.
Challenges in Cultivating Connections
Many factors hinder the active pursuit of social connections, including situational changes and societal structures that have led to increased physical distance and online interactions. Effective forecasting errors contribute to misunderstandings about what brings happiness, often causing individuals to prioritize superficial achievements over meaningful relationships. The decline in workplace friendships highlights a cultural shift, further complicating efforts to foster connections among colleagues. Recognizing the vital role meaningful connections play can help individuals reassess their social needs and create opportunities for deeper bonds.
The Role of Leaders in Fostering Belonging
Leaders can play a crucial role in cultivating a sense of belonging by demonstrating supportive and inclusive practices. Implementing democratic processes in workplace leadership can foster greater engagement and satisfaction among employees, enhancing overall productivity and morale. Encouraging team members to share their values and perspectives can strengthen the sense of community and collaboration. These efforts not only support individuals feeling seen but also create an environment where personal contributions are valued and recognized.
The Power of Language and Communication
Language and communication significantly influence how individuals perceive their roles and relationships within a group. Subtle changes in wording, such as naming a game the 'Wall Street game' versus the 'community game,' can lead to dramatically different behaviors in participants. Effective communication fosters understanding and connection, while a lack of thoughtful language can create misunderstandings that impede collaboration. Prioritizing politeness and appreciation in daily interactions can enhance social bonds and reinforce a culture of belonging.
The Need for Authentic Conversations
Authentic conversations are essential for breaking down barriers and fostering understanding in diverse environments. There is a pressing need for dialogue that encompasses empathy and transparency to navigate challenges in workplaces and society. Asking questions and genuinely seeking to understand others' perspectives can bridge divides and eliminate misconceptions. As conversations develop, they create opportunities for respect, care, and belonging, ultimately influencing performance and well-being across various contexts.
“If we have no peace, it is because we have forgotten that we belong to each other.” ~ Mother Teresa. Social belonging is a fundamental human need, hardwired into our DNA. And yet, 40% of people say that they feel isolated at work, and the result has been lower organizational commitment and engagement. I suppose […]