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Emotions Define Patient Experience
- People forget what you say or do but always remember how you made them feel.
- This emotional impact forms the foundation of a remarkable new patient experience.
New Patient Experience Drives Growth
- A dental practice plateaued at $2 million for four years.
- Changing only the new patient experience grew revenue to $3 million in one year.
Block New Patient Slots Early
- Start blocking new patient appointment slots on your schedule six months in advance.
- Use block scheduling to ensure availability of these appointments as demand grows.