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The Remarkable New Patient Experience

The Thriving Dentist Show

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How Do I Get New Patients to Schedule Hygiene Appointments?

Dr. Scribe: I have been taught to separate the doctor exam and hygiene appointment for new patients into two separate appointments, beginning with comprehensive doctor exams. What does just about every new patient want as part of that new patient experience? They want their cleaning. That's often what the new patient says. Niren: Let me tell you how we do it. You can say, you come in first, you'll meet the doctor, we'll take records, and then we'll determine what your health is. Then we'll schedule the appropriate hygiene appointment at a later date.

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