The Seven Steps of a Remarkable New Patient Experience

If you hit subscribe, it means every Wednesday when we upload a new episode, it'll be automatically uploaded to your listening device. We haven't missed an episode in over 530 some weeks. That's over 11 years. Nairn: There are three different portals that a patient can enter our practice or this is something I teach my clients as well. In fact, the apex of the bell-shaped curve, the largest number of those patients come in through what we call that new patient experience.