Negotiate Anything Before You Say Something You Regret — Ask Yourself This
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May 29, 2025 Nashater Deu Solheim, a forensic psychologist and leadership expert, discusses the emotional triggers that can derail high-stakes conversations. She emphasizes the importance of recognizing defensiveness and mastering silence to maintain control. Listeners learn why feedback often feels like an attack and how body language can communicate powerfully without words. Nashater also shares practical tools to lower emotional tension and asks the crucial question that can keep reactions in check, making it easier to navigate conflict while preserving trust.
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From Forensic Psychologist to Leader Coach
- Nashater Deu Solheim described working with offenders in maximum security and military veterans with PTSD.
- She adapted psychological skills to help leaders build trust and negotiate effectively.
Prioritize Advanced Preparation
- Spend about 80% of your effort on advanced preparation before any negotiation or difficult conversation.
- Understanding the other party's motivations is more impactful than the exact words you say.
Adapt Preparation to Situation
- Preparation time depends on the context; from seconds for brief encounters to months for complex negotiations.
- Use even small moments, like corridor conversations, for mental mindset shifts to reset relationships.
