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The EntreLeadership Podcast
#369: The Best Way to Negotiate Fear with Chris Voss
Apr 6, 2020
Former FBI negotiator Chris Voss teaches the business world how to negotiate fear. He discusses the importance of internal composure, the power of labeling negative emotions, addressing suicidal intentions, and the benefits of emotional intelligence. He also explores overcoming challenges during the pandemic and expresses gratitude to Chris Voss for his insights.
54:23
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Quick takeaways
- Leaders should cultivate composure and curiosity to navigate high-stakes situations effectively.
- In negotiation and business, it is important to prioritize engaging with customers who recognize the value and are willing to pay for it.
Deep dives
The Importance of Rationality in High-Stakes Situations
In high-stakes situations, it is crucial to remain rational and level-headed. However, leaders often find themselves acting on emotions such as fear, anger, and anxiety, compromising their decision-making. In order to navigate these situations effectively, it is essential to cultivate composure and curiosity. By maintaining a curious mindset, one can avoid negative emotions that cloud judgment and limit the ability to gather information. Emphasizing the importance of emotional intelligence, leaders should strive to be positively optimistic and lead their teams with calm confidence.
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Discover
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