

#369: The Best Way to Negotiate Fear with Chris Voss
Apr 6, 2020
Former FBI negotiator Chris Voss teaches the business world how to negotiate fear. He discusses the importance of internal composure, the power of labeling negative emotions, addressing suicidal intentions, and the benefits of emotional intelligence. He also explores overcoming challenges during the pandemic and expresses gratitude to Chris Voss for his insights.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7
Introduction
00:00 • 3min
Cultivating Internal Composure for Successful Negotiation
02:37 • 18min
The Power of Self-Labeling and Deactivating Negative Emotions
20:19 • 2min
The Importance of Calling Out Suicidal Intentions and the Difference Between Denial and Observation
22:41 • 3min
Labeling Negative Emotions and the Importance of Software Systems
25:17 • 3min
Overcoming Challenges and Finding Solutions
27:48 • 20min
Gratitude Towards Chris Voss and Book Recommendations
48:06 • 3min