The 3-Step Framework To Win Every Sales Pitch ft. April Dunford
Jan 16, 2024
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April Dunford, author and executive consultant, joins Kipp and Kieran to discuss the framework for creating compelling sales pitches. They explore the importance of blending company perspective with customer needs, personalized AI assistance in sales, and the challenges sales teams face in translating positioning into a pitch. They also discuss tailoring sales pitches for different levels and handling customer skepticism.
Crafting a winning sales pitch involves understanding differentiated value, identifying best fit customers, and determining market category.
Effective discovery during sales calls involves understanding the customer's current situation, pain points, and offering tailored solutions.
While AI is valuable, relying solely on AI-generated content for sales pitches can lead to inaccuracies; AI should supplement human expertise and engagement.
Deep dives
Crafting the Perfect Sales Pitch
Crafting the perfect sales pitch for a product is crucial for winning more pitches. Understanding the perfect inputs to a pitch deck and conducting the right research are key. Differentiated value, best fit customers, and market category are important considerations. Building a sales pitch starts with establishing alternatives and determining what sets your product apart from the competition. Discovering the customer's current situation and pain points is vital during the initial sales call. Educating the customer about your company's perspective on the market and aligning it with their needs creates trust and credibility. Good sales reps act as guides, providing insights and solutions tailored to the customer.
The Significance of Discovery in Sales
Discovery plays a vital role in sales, as it enables reps to understand the customer's current situation and educate them on their own perspective. Effective discovery involves asking questions about the customer's challenges, experiences, and alternative solutions they have tried. By sharing insights based on past experiences with similar customers, reps build trust and credibility. Discovery is an opportunity to pattern match the customer's language and identify trigger problems that allow reps to present suitable solutions. It is crucial to avoid trying to be everything for everyone and focus on being the right solution for specific customers.
The Power of AI in Sales Pitches
While artificial intelligence (AI) can be advantageous in various areas, relying solely on AI-generated content for pitches may lead to inaccurate or irrelevant information. AI platforms like chat GBT may fail to understand complex subjects and important nuances. Good AI implementation is highly dependent on the availability of relevant and abundant data sources. However, when it comes to sales pitches, the value of personal expertise and human engagement in adopting a customized approach cannot be overstated. AI should be used to supplement and enhance the sales process, particularly in consolidating extensive data or streamlining ad hoc queries.
Understanding the Real Competitors
Companies often mistakenly focus on noisy competitors in their industry, but they might actually be competing against simpler alternatives like Excel or pen and paper. By identifying the true competitors, businesses can allocate their resources more effectively and avoid getting distracted by irrelevant noise.
Uncovering the Value of Small Differentiators
Sometimes, small differentiators that businesses overlook can actually provide significant value to customers. These unique features or perspectives might not seem important at first, but they can have a big impact on customer decisions. By understanding the true value of these small differentiators and emphasizing them in pitches, businesses can stand out from competitors and appeal to customer needs more effectively.
What are the research methods and information you need to know to craft a great pitch?
Kipp and Kieran are joined by April Dunford (executive consultant, speaker and author) to dive into what goes into the framework for creating compelling sales pitches. Learn more on how to win more pitches than you lose, the importance of blending company perspective with discovering customer needs, and the importance of personalized AI assistance in sales.
About April Dunford
April Dunford is the author of the bestselling books, “Obviously Awesome” and “Sales Pitch”. She is the Founder of Rocket Launch Marketing & CEO of Ambient Strategy. Previously, she was VP of Marketing at high-growth startups and executive at IBM and Nortel. She is currently a public speaker and consultant.