Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9
Introduction
00:00 • 2min
Six Step Framework for Define Metrics for Products
01:59 • 4min
The Best Nort Star Is the Number of Transactions on the Market Place
05:45 • 2min
Having a North Star Is a Great Measure to Have.
08:14 • 4min
The Product Action Is to Increase Engagement
12:36 • 2min
The Final Metrics of a Customer's Product
14:13 • 3min
How to Track the Supporting Metrics of a Product or Service
16:50 • 2min
A Proximity Metric for Customer Service
19:03 • 4min
How to Design Metrics for Product Outages and Failures
23:20 • 2min