How to Create a Viral Business: Lessons from Toasted Tours' Success⏐Ep. #136
Feb 26, 2025
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In this engaging discussion, Kevin Throop, founder of Toasted Tours and former Tesla fleet sales executive, shares his journey from corporate life to creating viral wine tours. He reveals the creative process of reinventing a school bus into a unique tour vehicle and the challenges faced during the pandemic. Kevin also discusses effective marketing strategies on social media, the intricacies of pricing and logistics, and his innovative approach to expanding his fleet with trailer buses. His insights into overcoming legal hurdles and scaling operations make this a must-listen for aspiring entrepreneurs.
Kevin Throop transformed a viral video concept into Toasted Tours by creatively reimagining customer experiences and vehicle aesthetics.
The business cleverly utilizes the scenic appeal of California's wine country to offer unique wine tours in renovated vehicles.
Kevin prioritized customer safety and experience by implementing thoughtful planning and clear compliance with legal regulations, fostering repeat business.
Deep dives
Inspiration Behind Toasted Tours
The concept for Toasted Tours emerged from a unique and bold vision, sparked by a viral video showcasing a lively scene inside a creatively renovated shipping container on a truck. Kevin Throop, the founder, found himself inspired by the public's reaction to the video, which questioned the safety of such an unusual setup while simultaneously attracting interest. After being laid off from Tesla, he resolved to take control of his destiny and invest his savings into starting a business that would reflect his creativity and passion. This led him to purchase an old school bus and commit to a year of extensive renovations, believing that a captivating experience would draw customers to him organically.
The Business Model and Market Fit
Toasted Tours primarily focuses on providing wine tours in California's wine country, an ideal service given the location's natural appeal. The business model centers around the unique experience of touring wineries in renovated vehicles that stand out from traditional blacked-out buses. Kevin's competitive edge came from observing that existing tour options felt cramped and uninviting, allowing him to differentiate his service by providing a fun, visually appealing alternative. His approach combined affordability with distinctiveness, utilizing social media and word-of-mouth to attract initial customers who were drawn to the creative aspect of the tours.
Success Through First Principles Thinking
Kevin applied first principles thinking to overcome challenges with his unconventional tour vehicle, a semi-truck outfitted with a shipping container. By dissecting the concerns around safety, legality, and profitability, he established a solid business foundation. He used historical precedents, legal consultations, and thorough research to assure himself and potential regulators of the viability of his offering. This process not only mitigated risk but also empowered him to innovate and create an experience that resonated with potential customers, leading to an increase in demand.
Growth and Expansion: From Bus to Semi
After experiencing initial success with the school bus, Kevin aimed to expand his business by introducing a semi-truck as a unique transport option for customers. This choice was influenced by high demand and the desire for a more visually striking platform that could facilitate larger groups while also maintaining a fun atmosphere. Understanding the regulatory complexities, he ensured compliance, sought out competitive insurance, and made necessary adaptations to create a safe and engaging environment for guests. The decision to switch to a trailer bus not only allowed for increased capacity but also contributed to a buzz that continued to attract attention on social media.
Customer Experience and Safety Measures
Toasted Tours emphasizes a positive customer experience by providing well-structured itineraries, ensuring guests enjoy wine tastings without excessive alcohol consumption. Kevin learned to navigate the challenges associated with alcohol transportation, implementing food provisions and maintaining a focus on safety and comfort. By combining effective management of guest interactions with thoughtful planning of winery visits, he successfully mitigated any potential issues during tours. This thoughtful approach not only enhances guest satisfaction but also sets a standard for operational safety, ensuring a memorable experience that keeps customers returning.
I sat down with Kevin Throop, founder of Toasted Tours, and talked about creating his unconventional tour business. Kevin, formerly at Tesla, wanted to control his destiny, starting with $65,000 and a $3,000 school bus. He renovated the bus for wine tours in Temecula, using a "lipstick on a pig" strategy to make it appealing despite limited funds.
Kevin launched with a basic Instagram account, focusing on appealing visuals and honest storytelling. He emphasized customer experience, including wine and food. The move to a semi-truck trailer bus was driven by a desire for expansion and a unique platform. This required ensuring it was legal and insurable, collaborating with the California Highway Patrol. Kevin drew inspiration from Tesla and Apple, aiming for visually appealing products that sell themselves. His vision includes franchising to promote safety and best practices.
00:00 Introduction to a Viral Phenomenon 00:38 Meet Kevin Throop: The Man Behind Toasted Tours 00:51 From Corporate Life to Entrepreneurship 01:00 Building the First Tour Bus 01:36 Launching Toasted Tours 01:58 The Early Challenges and Successes 09:39 Marketing and Social Media Strategy 17:16 Operational Insights and Business Growth 22:37 Insurance and Financials 26:58 Expanding the Fleet: From Bus to Semi 27:29 Choosing a New Challenge 28:21 Mitigating Risks and Exploring New Ideas 28:57 The Unique Concept of Trailer Buses 31:47 Overcoming Safety Concerns 33:10 Navigating Legal and Insurance Hurdles 35:05 Building and Launching the Trailer Bus 45:43 Marketing and Public Reception 51:20 Future Plans and Opportunities
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