No Small Endeavor with Lee C. Camp 222: Dan Heath: How to Change What’s Not Working
22 snips
Aug 11, 2025 
Dan Heath, bestselling author and host of What It's Like To Be, shares insights from his book on transforming what's not working in life and work. He discusses how real change emerges from discarding outdated methods and offers strategies for enhancing operational efficiency. Heath emphasizes the importance of identifying leverage points for significant change and the emotional connections that drive motivation. Through engaging stories, he reveals how intentionality can foster deeper relationships and facilitate meaningful improvements.
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Chick-fil Drive-Thru Spark
- Dan Heath's Reset idea began when he observed a highly efficient Chick-fil-A drive-thru during the pandemic.
- The clockwork flow made him ask why some operations master common problems while others stay stuck.
Leverage And Restack Framework
- Dan Heath's two-move framework tells you to find leverage points where small effort yields big return.
- Then restack your existing resources to push on those points instead of chasing new resources.
Progress Is The Prime Motivator
- Managers rarely rank progress as a top motivator, yet visible progress drives engagement.
- Dan Heath cites Amabile and Kramer showing progress on meaningful work sustains patience and effort.
